Terms of service

Effective date: July 31, 2026

These Terms of Service govern your access to and use of AxoNNexA Store, available at https://shop.axonnexa.com. By visiting the store or purchasing from us, you agree to these terms.

Store use

You agree to use the store only for lawful purposes and not to interfere with the security, operation, or availability of the site. You must not use the store to transmit malware, scrape content at scale, commit fraud, or violate any applicable law or third-party rights.

Products and availability

We work to present product descriptions, images, pricing, and availability accurately, but errors can occur. Product availability, pricing, promotions, specifications, and images may change without notice. We reserve the right to correct errors, update information, refuse orders, limit quantities, or cancel orders when appropriate.

Orders, billing, and payment

You agree to provide current, complete, and accurate purchase and account information. Payment must be authorized before an order is processed. Taxes, shipping, duties, and other charges may be added at checkout or charged by local authorities depending on destination.

Shipping, returns, and refunds

Shipping, cancellation, return, and refund handling are governed by our Shipping policy and Return and refund policy, which are incorporated into these terms.

Compatibility and lawful use

Some products, including electronics, smart card readers, camera/security devices, batteries, wireless devices, and technical accessories, may require compatibility checks, proper installation, or lawful-use review. You are responsible for confirming that a product meets your needs and can be lawfully used in your location, workplace, agency, or organization.

Military and government-related content

AxoNNexa may publish informational content relevant to military or Navy communities. This content is not official guidance and is not a substitute for current official instructions, chain-of-command guidance, or professional advice. AxoNNexA Store is not affiliated with, endorsed by, or sponsored by the U.S. Navy, Department of Defense, or any government agency.

Third-party services and links

The store may include third-party products, apps, payment providers, fulfillment services, links, or content. We are not responsible for third-party websites or services, and your use of them may be governed by their own terms and policies.

Intellectual property

Store content, branding, text, graphics, designs, and other materials are owned by or licensed to us unless otherwise stated. Product names, logos, trademarks, and brands belong to their respective owners.

Disclaimer of warranties

The store and products are provided on an “as available” basis to the fullest extent permitted by law. We do not guarantee that the site will be uninterrupted, error-free, or that every product will meet every individual use case.

Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or business interruption arising from your use of the store or products.

Indemnification

You agree to indemnify and hold harmless the store and its operators from claims, damages, liabilities, and expenses arising from your misuse of the store, violation of these terms, unlawful use of products, or infringement of third-party rights.

Governing law

These terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-law principles, unless a different law is required by applicable consumer protection rules.

Contact

Questions about these terms can be sent to luiz.santiago@axonnexa.com.